Terms of Service for Soar2 AI

1. Introduction

Welcome to Soar2 AI—a next-gen AI video generation platform powered by the OpenAI Sora 2 API. By accessing or using our AI-driven video creation service (the "Service"), you ("User" or "You") agree to abide by these Terms of Service ("Terms"). We recommend reviewing these Terms thoroughly before engaging with the Service to understand your rights, obligations, and the scope of our offerings.

If you do not agree to these Terms, please do not access or use Soar2 AI.

2. Service Description

Soar2 AI provides a professional, Sora 2-powered AI video generation platform, enabling users to access the following core features (subject to your subscription plan):

• Generate 20-second cinematic videos from text prompts or uploaded reference images (leveraging OpenAI Sora 2's advanced scene synthesis).
• Create videos with synchronized audio tracks, custom sound effects, and AI-generated background music (aligned with Sora 2's audio-visual integration capabilities).
• Choose from high-quality video output options (ranging from 720p to 1080p+ studio-grade resolution).
• Utilize generated content in compliance with our Content Guidelines and the OpenAI Sora 2 API Usage Policies.
• Access real-time credit tracking, video management, and export tools via your Soar2 AI account dashboard.

We reserve the right to update or enhance Service features (e.g., extending video duration, adding character customization) as Sora 2 technology evolves, with prior notice for material changes.

3. Account Terms

3.1 Account Creation

• You must provide true, accurate, and complete information when registering an account (e.g., valid email address, contact details). Falsified or incomplete information may result in account suspension.
• You are solely responsible for safeguarding your account credentials (including passwords, two-factor authentication codes). Any unauthorized access to your account or loss caused by improper credential protection shall be borne by you.
• You must be at least 13 years old to register and use the Service. We do not provide services to individuals under this age, and we will terminate accounts of users confirmed to be under 13.

3.2 Account Usage

• Each user is permitted to maintain only one Soar2 AI account, unless explicitly authorized in writing by our official team (e.g., enterprise accounts with multiple seats).
• You may not share, lend, transfer, or sell your account credentials to any third party. Any activity conducted through your account (e.g., video generation, payment transactions) will be deemed your own behavior.
• You are liable for all actions performed under your account, including any content generated, fees incurred, or violations of these Terms. Notify us immediately at support@soar2ai.com if you suspect unauthorized account access.

4. Subscription and Payments

4.1 Pricing Plans

• We offer a range of subscription plans (e.g., Free, Pro, Enterprise) with distinct feature access, video generation credit allocations, and Sora 2 feature unlocks. Specific details (e.g., credit limits, resolution options) are displayed on our official pricing page.
• We reserve the right to adjust plan prices, feature inclusions, or credit values, but will provide 30 days' prior notice (via email or platform announcement) for any changes affecting paid subscribers.
• Unused video generation credits will expire in accordance with the terms of your subscribed plan (expiry rules are clearly stated in each plan's description; e.g., Pro plan credits expire 90 days after issuance).

4.2 Payment Terms

• All payments are processed securely through our certified third-party payment service providers (e.g., Stripe, PayPal), which comply with PCI-DSS standards to protect your transaction information. Soar2 AI does not store full payment details.
• Subscription plans will automatically renew at the end of each billing cycle (e.g., monthly, annually) unless you manually cancel auto-renewal in your account settings at least 24 hours before the renewal date.
• Refunds for subscriptions or credit packages will be handled in accordance with Soar2 AI's official Refund Policy (available on our website).
• Unless otherwise stated on the pricing page, all plan prices are quoted in US Dollars (USD). Currency conversion fees (if applicable) are borne by you.

5. Usage Rights and Restrictions

5.1 Content Rights

• You retain ownership of the video content generated using Soar2 AI, provided that the content complies with these Terms and our Content Guidelines. This includes the right to use generated content for personal or commercial purposes, except as restricted by your plan (e.g., Free plans may limit commercial use).
• Soar2 AI retains exclusive ownership of the underlying AI technology, algorithms, platform infrastructure, and access to the OpenAI Sora 2 API. You may not claim ownership of any part of the Service or Sora 2-derived technology.
• We grant you a limited, non-exclusive, non-transferable license to access and use the Service for its intended purpose (video generation) during your subscription term.

5.2 Usage Restrictions

You agree not to engage in the following behaviors when using the Service:

• Generate content that violates applicable laws, regulations, or third-party rights (e.g., intellectual property, privacy, or publicity rights).
• Attempt to reverse engineer, decompile, modify, or bypass any technical measures of the Service or the OpenAI Sora 2 API (e.g., hacking to access unlimited credits).
• Use the Service to create content that is harmful, malicious, or disruptive (e.g., content promoting violence, hate speech, fraud, misinformation, or non-consensual explicit material).
• Exceed the usage limits of your subscribed plan (e.g., generating more videos than your credit allocation allows) without prior authorization.
• Use the Service for automated, bulk, or commercial resale purposes (e.g., selling generated videos to third parties as a standalone service) without an enterprise license.

6. Content Guidelines

Users must not generate, upload, or share content that falls into any of the following categories:

• Content that infringes on intellectual property rights (e.g., copyrighted images, trademarked logos, patented designs, or unauthorized use of celebrity likenesses).
• Content containing hate speech, discriminatory language, or harassment targeting individuals or groups based on race, gender, religion, disability, sexual orientation, or national origin.
• Content that promotes or glorifies violence, illegal activities (e.g., terrorism, drug trafficking), self-harm, or harm to minors.
• Adult, explicit, pornographic, or sexually suggestive content (including non-consensual deepfakes).
• Content that violates privacy (e.g., unauthorized disclosure of personal information like addresses, phone numbers, IDs, or medical records).
• Content that manipulates or misleads (e.g., deepfakes for political disinformation, fake news, or fraudulent impersonation).

We reserve the right to review generated content and remove violating material, suspend accounts, or terminate access without refund if guidelines are breached.

7. Service Availability and Support

• We strive to maintain a Service uptime of 99.9% for paid subscribers, excluding scheduled maintenance (typically conducted during off-peak hours) or unexpected technical issues (e.g., Sora 2 API outages, server failures).
• Scheduled maintenance will be announced at least 48 hours in advance via email or your account notification center. We will restore Service as quickly as possible in the event of unscheduled downtime.
• Customer support is available to paid subscribers via support@soar2ai.com. We aim to respond to inquiries within 24 business hours (Monday to Friday, 9:00 AM – 6:00 PM UTC). Free plan users may access support via our help center articles.
• We reserve the right to modify, add, or discontinue any Service feature (e.g., retiring an outdated Sora 2 integration) but will not materially impair the core functionality of paid plans without offering a substitute or refund.

8. Termination

We may terminate or suspend your access to the Service immediately, without prior notice, under the following circumstances:

• You violate any provision of these Terms, our Content Guidelines, or the OpenAI Sora 2 API Usage Policies.
• You engage in abusive, fraudulent, or illegal behavior (e.g., using stolen payment methods, generating harmful content, or attempting to hack the Service).
• You fail to pay any outstanding fees for paid subscriptions within 15 days of the payment due date.
• We determine it is necessary to protect the security of our platform, other users, or third parties (e.g., addressing a breach of your account).

You may terminate your account at any time by contacting support@soar2ai.com Upon termination:

• Your access to the Service will cease immediately.
• Unused credits will expire and not be refunded (except as required by law or our Refund Policy).
• We may retain your data for a limited period to comply with legal obligations (see our Privacy Policy for details).

9. Intellectual Property

9.1 Our IP Rights

• Soar2 AI owns all intellectual property rights to the Service, including but not limited to software, algorithms, UI/UX designs, technical documentation, and brand assets (e.g., the "Soar2 AI" name, logo, and color scheme).
• Our brand assets are registered or unregistered trademarks of Soar2 AI. Unauthorized use (e.g., in marketing, counterfeit services) is prohibited.
• The Service's interface, visual elements, and content structure are protected by copyright law. Reproduction, distribution, or modification without written permission is illegal.

9.2 Your IP Rights

• You retain all intellectual property rights to the content you generate (e.g., text prompts, uploaded images, final videos), provided it complies with these Terms.
• You grant Soar2 AI a limited, non-exclusive, worldwide license to process your uploaded content (e.g., prompts, images) solely for the purpose of providing the Service (e.g., using Sora 2 to generate videos, optimizing output quality).
• You warrant that you have the legal right to upload any content used to generate videos, and that such content does not infringe on third-party rights. You will indemnify Soar2 AI against claims arising from breach of this warranty.

10. Limitation of Liability

• The Service is provided on an "as is" and "as available" basis. Soar2 AI does not make any warranties, express or implied, regarding the Service's accuracy, reliability, suitability for specific purposes, or uninterrupted availability.
• Soar2 AI shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of the Service (e.g., lost profits, business interruption, or damage to reputation).
• Our total liability for any claims related to the Service shall not exceed the total amount you paid for the relevant subscription plan in the 12 months prior to the claim.
• We do not guarantee that generated videos will meet your specific expectations, as results may vary based on input quality (e.g., prompt clarity, image resolution) or Sora 2's AI capabilities.

11. Changes to Terms

• We may modify these Terms from time to time to reflect changes in the Service, Sora 2 technology, or legal requirements. When we make changes:
  • We will post the revised Terms on our website, with the "Last Updated" date revised.
  • For material changes (e.g., adjustments to payment terms, usage rights, or content guidelines), we will send a direct notification to your registered email address at least 30 days in advance.
• By continuing to use the Service after the changes take effect, you acknowledge and agree to the revised Terms. If you do not agree to the changes, you may terminate your account.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, excluding conflict of law principles. Any disputes arising from these Terms or your use of the Service shall be resolved through arbitration in Wilmington, Delaware, in accordance with the rules of the American Arbitration Association.

13. Contact Information

If you have questions, concerns, or requests related to these Terms, please contact us via:

14. Credits and Video Generation

14.1 Credit System

• Video generation credits are non-transferable, non-refundable (except as per our Refund Policy), and cannot be exchanged for cash. You may not transfer, sell, or gift credits to another user.
• The number of credits consumed per video depends on factors such as video resolution (e.g., 1080p uses more credits than 720p) and additional features (e.g., custom character integration, advanced physics simulation). Specific consumption rules are displayed in the Service before generation.
• Unused credits will expire in accordance with your plan's terms. Expired credits cannot be restored, even if your subscription is renewed.

14.2 Generation Limits

• The default maximum length of a single generated video is 20 seconds (powered by Sora 2's core capabilities). Enterprise plans may offer extended durations upon request.
• Video resolution limits are determined by your subscription tier (e.g., Free plans: 720p; Pro plans: 1080p+; Enterprise plans: custom resolutions).
• Video processing times may vary based on system load (e.g., peak hours may result in longer wait times) or Sora 2 API availability. We will display estimated processing times before you confirm generation.

15. Data Processing

• We process your personal data (e.g., account information, usage data, prompts) in strict accordance with Soar2 AI's Privacy Policy.
• We implement industry-standard security measures (e.g., encryption, access controls, regular audits) to protect your data from unauthorized access, disclosure, or modification.
• We comply with all applicable data protection laws (e.g., GDPR, CCPA) and will only share your data with third parties as outlined in our Privacy Policy (e.g., Sora 2 API for video generation, payment processors for transactions).

16. Disclaimers

• Video generation results may vary based on input quality, Sora 2's AI capabilities, and technical constraints (e.g., complex prompts may produce unexpected outputs). We do not guarantee specific aesthetic or functional outcomes.
• Service availability and performance may vary by geographic region, due to factors such as local network conditions, regulatory requirements, or Sora 2 API access restrictions.
• We reserve the right to limit or pause your video generation access if we detect unusual usage patterns (e.g., bulk generation that strains system resources) to ensure fair access for all users.

By using Soar2 AI, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, our Privacy Policy, Refund Policy, and the OpenAI Sora 2 API Usage Guidelines.